Valvoline Instant Oil Change

The employees are so kind to us Seniors as I'm sure they are to all. But, what I noticed, always kind. Explains my questions Service is quick. They don't " push" other maintenence on you My brother recommended Valvoine to me, he since passed, but I appreciate Valvoline. Thks!

Let me start out by saying, I have been going to Valvoline for years, and have never had a single issue with them! However, this past visit was the deal breaker for me. I went in for a normal oil change. Everything went smoothly (or so I thought). As I am driving away, I noticed a weird dragging sound, and I could feel a different vibration under my feet. So I pulled off to the side of the road and checked underneath the front of the car. And sure enough, the splash guard in the front drivers side corner was flapping and dragging on the road. The screws were not in place, and there was a whole corner missing of the splash guard! So, I took it back to the store, and they said they could…

They were amazing and so fast! Getting anything with my car done as a women is scary cause they like to make you get all these other services done but they made me feel so comfortable and helped walk me through everything and even gave me a printed copy of stuff that I could look what may need done after so many miles along with the prices!

Will and his team were absolutely the BEST. To be working first thing on a Sunday and to have such a welcoming attitude even before talking to him, well, that’s customer service at its finest. I listened to him lead his crew with kindness and you know what? He exemplifies what old school customer service was all about. THIS IS WHY I keep coming back to this location! Thanks Will!!!

So I came in yesterday to get an oil change done due to a long trip i’ll be taking next week. I sat there and waited a good 20-25 minutes before anyone came to me and when the oil change started to happen i was told nothing. They started to take pieces of the car apart while it was running! I had to ask if i needed to turn off my car because it started to die out with whatever they were doing so it so I turned off the car. They are supposed to do a multi point vehicle inspection and i can assure you they did barely if any of that. I also bought brand new windshield wiper blades and I kid you not they did NOT even install them, I got all the way home and noticed one of my clips were up so I i…